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Shipping & Return Information

Our goal at Preferred Formulas is to ensure your complete satisfaction with your purchase. If, for whatever reason, you are dissatisfied with your purchase,we’ll gladly take it back in its original manufacturer's packaging within 30 days of shipment arrival.

Item must be unworn condition no visible wear or alteration. If we receive a return and determine (at our sole discretion) that it’s been worn or altered, it will no longer be eligible for refund or exchange. Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise. Items that are returned past the 30-day return period will not be eligible for refund or exchange. If there is an error on our part related to your order, we will issue a credit for your order and any applicable shipping otherwise buyer is responsible for shipping cost to return the item.